Support & Inquiries
SellerRTO is a free, independent community utility for Indian online sellers and logistics professionals. If you have feedback on our calculator formulas, suggestions for additional features, or spot any discrepancies, please reach out via email:
Email Us Directly:
(Website Administrator: Replace "contact@YOUR_DOMAIN" with your actual support email address in contact.html)
Frequently Addressed Topics
- Calculation Questions: Before reaching out, please review our comprehensive RTO Loss Guide, which explains all mathematical equations, cost components, and assumptions in detail.
- Data Privacy: Please note that SellerRTO has no user accounts, stores no database of financial figures, and never transmits your calculator inputs to any backend server. All calculation logic executes locally in your browser. As with all internet websites, standard technical access logs (such as IP addresses and requested file paths) are processed at the hosting infrastructure level.
- Feature Requests: If your business operates with specific multi-tier courier zones, reverse QC fees, or marketplace commission deductions that you would like modeled in future versions, let us know!
Mailing & Publisher Notice
SellerRTO is a web utility provided free of charge for informational and educational purposes. We do not provide freight brokerage, courier dispatching, or individual business consulting services.